O'Brien Furniture Newsletter "The furniture was originally used for wedding room layout, but now it has been dragging, there is no way to take the furniture store." Miss Ms. said helplessly. Before the Mid-Autumn Festival, Ms. Men finally received the furniture that was delayed for 3 months. After unpacking the package, she found that in addition to the two quality problems, the TV cabinet was not the right one. On the 18th, Shunde Le responded from the Meiding Furniture Store and was following up.
Delayed shipment for three months In April this year, Miss Ningxia Yinchuan’s door came to the Meiding Furniture Store in Lecong Furniture City to select furniture for her wedding room. A total of 8 pieces of furniture were selected for a total of 66,000 yuan, the same day paid 36,000 yuan deposit and the furniture store agreed to ship to Yinchuan on June 2. On the day of picking up the furniture, Miss Gate said with a little regret: "At the time, I did not expect to negotiate compensation."
Ms. Men said that the furniture store did not comply with the original June delivery time. "Several times to urge the delivery, the excuse is not the same explanation, saying that he will not give back the money." She said that during this time she kept in touch with the furniture store merchandiser and manager, the furniture store had promised her a certain delivery on August 15 . However, until September, furniture still has not seen.
The reporter contacted the manager of the furniture store, Guo, and complained about the “delayed delivery for more than three monthsâ€. Manager Guo said that the furniture is currently on the road and will soon be sent to Yinchuan. Due to the complicated furniture technology that consumers have booked, “the solid wood furniture production cycle is long, so it was not completed in time. We also sent her a console cabinet as compensation.â€
The TV cabinet was not on the board the day before Mid-Autumn Festival, Miss Wang finally received the furniture that had been waiting for more than three months. However, when she unpacked and installed the furniture, she found that the style of the TV cabinet was inconsistent with the color of the reservation, and there were two serious problems with the furniture. “The sofa armrest faded and the inside of the desk was cracked and cracked. The reply to the manager was to check the order and negotiate again.â€
In the face of new furniture, Miss Wang is not happy. "Not only the wedding period has been affected, but also a lot of follow-up problems are waiting to be solved." Miss Ms. believes that the attitude of the furniture store after sale is very perfunctory and has been delaying the negotiation time. In addition, the furniture store has not sent the console cabinet that promised compensation.
"Manager Guo said that I would buy the wrong TV cabinet and then deduct it from the refund. I definitely disagree." Miss Ms. said. Yesterday, the reporter contacted Meiding Furniture Store again. Manager Guo said that he had received complaints from consumers and was following up the process, but he quickly hanged the reporter's phone.
Lawyer's opinion:
Try to refine the terms of the contract. Foshan Daily 315 public welfare lawyer Qi Cunbao said that the business of overdue delivery in this case brought losses to consumers. Consumers have no written agreement in advance, this situation is not conducive to consumers, it will be difficult to ask for damages.
It is not uncommon for consumers from different places to come to Foshan to buy furniture. However, in the case of businesses that are not trustworthy, consumers will always fall into the trap of rights. Qi Cunbao reminds consumers to refine the contract terms when contracting. It is recommended to strictly agree with the merchants on the delivery time and to stipulate the liability for breach of contract. After the merchant has overdue delivery to a certain extent (such as how many days), the consumer has the right to The parties canceled the contract and so on.
Source: Foshan Daily
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